Based in Auckland, New Zealand

Solutions

Tailored, secure AI and tech-solutions for New Zealand businesses.

Arcus Automations is based in Auckland, New Zealand. We design and run AI, automation and software systems that reduce manual work, improve consistency and keep your business systems running optimally.

Zoho Partner • AI & Automation • Integrations
Abstract data architecture visualization showing interconnected systems and AI automation workflows for business intelligence
System Optimised
Workflow active
Data Source

When businesses engage Arcus

Most organisations come to us with software in place. The issue is how it performs in real operations.

Disconnected systems

Before

Information is spread across tools, spreadsheets, and inboxes.

After

Systems are integrated so work moves without manual handoffs.

Manual workflows

Before

Teams repeat the same steps, re-enter data, and chase follow-ups.

After

Key steps are automated with clear ownership and visibility.

AI without direction

Before

Tools like ChatGPT or Copilot are used ad-hoc without operational impact.

After

AI is applied where it improves execution, with clear boundaries.

Core Capability

Zoho Support, Consulting & Implementation

Arcus Automations provides Zoho consulting, implementation and long-term support for New Zealand businesses that need their CRM and operations platform to function reliably. We also provide assistance to businesses in Australia and globally as your Zoho Consulting Partner.

Modern office workspace with AI automation technology and business intelligence systems

Common issues we inherit

  • Zoho CRM configured but not adopted properly
  • Pipelines don’t match how deals actually move
  • Duplicate data across Zoho, sheets, and email

What we deliver

Zoho CRM Implementation

Structure, fields, pipelines, automation, reporting, and governance.

Zoho Forms & Sign

Standardised intake, document flows, and automated approvals via email/SMS.

Zoho Writer & Sheets

Document templates and controlled workflows.

Zoho Flow

Cross-app and cross-platform automation within the Zoho ecosystem.

Workflows & Automation

Reduced manual steps, fewer handoffs, fewer errors and free up time.

Zoho Integrations

Connect Zoho with finance, marketing, comms and internal systems.

See how we work
Advanced microchip circuit board representing AI technology and intelligent automation systems
Applied Use Cases

Automation & Secure AI Systems

Public AI tools have only been widely available since late 2022. Many New Zealand businesses are still working out what AI should do inside real workflows; not just in a chat window. Arcus Automations applies AI and automation to specific operational tasks.

Where we apply secure AI and automation

Customer Enquiries

AI chat handling with clear escalation to your team when required.

Bookings & Reminders

Voice or message automation for scheduling and confirmations.

Internal Knowledge

Fast answers based on your internal policies and documents.

Lead Routing

Capture leads and route them to the right person automatically.

Follow-ups

Ensure leads, clients and tasks are followed up consistently.

Email Handling

Triage, categorise and draft replies for routine messages.

System Workflows

Automate steps between CRM, forms, documents, and finance tools.

Event-Triggered

Next steps happen automatically and teams are notified.

What we avoid by default

  • AI in roles requiring legal judgement without review
  • Automations that remove necessary human approval
  • Systems that depend on unreliable inputs
Claim your first scope with us.

Web & Software Systems

As businesses grow, spreadsheets, manual tracking and dated CRM's become points of failure. Arcus Automations will enhance or build durable internal systems and customer-facing portals that reflect how work actually happens.

Common problems

  • Spreadsheet-based workflows
  • Manual reporting steps
  • Portals that don't match needs
  • Unmaintained internal tools

What we build

  • Internal operations tools
  • Customer portals
  • Custom workflow apps
  • API integrations
Web systems dashboard interface showing AI automation metrics and business intelligence analytics

Data & Intelligence

In many businesses, finding accurate information depends on who you ask. Arcus Automations structures data so reporting and decisions are based on reliable sources.

What we solve

  • Documents scattered
  • Manual data entry
  • Export-clean-report cycles
  • Manual contract review

What we deliver

  • Centralised reporting
  • Structured document flows
  • Data entry automation
  • Accessible knowledge base

Engagement Options

We can be engaged as a one-off advisor, a project delivery team or an ongoing solutions partner. Most New Zealand businesses start small and expand with us when our value is proven.

One-off Consulting

Best For Direction, second opinion and decision support.
You Get Clarity, priorities and a recommended path.

Scoped Project

Best For Implementing a defined system or workflow.
You Get Strategy, scoped build, testing, deployment.

Support Packages

Best For Keeping systems reliable as business evolves.
You Get Monitoring, fixes, improvements, optimisation.

Partner / JV

Best For Businesses that want us embedded longer-term.
You Get Strategic alignment, continuous delivery.

We work with a limited number of organisations at a time.

Our mission →

How delivery works

01

Assess

We review workflows, systems, data and operational constraints.

02

Prioritise

We select the smallest set of changes that produce measurable benefit.

03

Implement

We build, integrate, test and deploy with minimal disruption.

04

Maintain

We monitor, refine and expand only where outcomes are proven.

Frequently asked questions

Yes. Arcus Automations is based in Auckland CBD, New Zealand.
Yes. We support businesses across Australia.
An AI Audit is a structured review of your business workflows, systems and data to identify where automation or AI can reduce manual work, improve consistency or both. It produces a prioritised plan for implementation.

Appoint us as your solutions provider

If you want AI and software systems that support reliable operations in New Zealand, We can assume responsibility for strategy, design, implementation, and long-term performance.